Restring Service

Atelier Service

Restring Service

Send us your strand — ours or anyone's. Photographs and a note first; the atelier replies with a quote within two business days. Two-pass inspection, fresh Japanese silk, re-knotted by hand at the Ontario atelier.

Service
From CAD $120
Turnaround
~2 weeks after approval
Shipping
Not included
Your details

We use this to estimate shipping in your quote, and to send the strand back after the restring.

About the strand

Either is welcome — the process is the same. This just helps us pull the original file if it is one of ours.

What happens next

The atelier will review your note and the photos you send, then reply within two business days with a quote. Standard restring service starts at CAD $120 and covers Japanese silk, hand re-knotting, and the two-pass inspection. Strands beyond standard length, or pieces needing additional repair, may be quoted higher.

Once you approve the quote, we will send a secure payment link and instructions for sending the strand to our Ontario atelier. Turnaround is approximately two weeks once the strand arrives; during busy periods it may extend to three. Shipping to and from is paid by the customer; we do not provide return labels.

The atelier does not assume responsibility for pre-existing damage to pearls or findings, regardless of where the strand was originally made.

Please also email 2–3 photos of your strand (full strand and any visible damage) to hello@hardlycommon.com using the same email address you entered above. This lets us quote accurately.

Most strands we see have been worn for a decade or more. The silk wears down — the pearls do not. We just give them the next ten years.

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